Privacy Policy

In this Privacy Policy, the following definitions apply:

• "We," "us," "our" refers to Grow World, Inc.
• "Personal information" means any information relating to an identified or identifiable individual.
• "Special category personal information" includes data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data concerning sex life or sexual orientation.

Our Data Protection Officer can be reached at development@growworld.com.

We collect the following categories of personal information:

• Identifiers: Full name, email address, cell phone number, mailing address, IP address, website URL, blog URL, and similar contact information.
• Commercial Information: Purchase history, products or services purchased, business details, and transaction records.
• Internet Activity: Browsing history, search history, and information regarding your interaction with our website and services.
• Geolocation Data: Physical location information derived from your IP address or provided directly by you.
• Professional Information: Employment details, business affiliations, and professional credentials.

We collect personal information from the following sources:

• Directly from you through online submissions, email, or other communications
• Third parties who have obtained your consent to share information with us
• Advertising networks and marketing partners
• Data analytics providers
• Government entities and public records
• Social networks when you connect your accounts
• Cookies and similar tracking technologies
• Door entry systems and reception logs at our facilities
• IT security monitoring systems

We use your personal information for the following purposes:

• Providing and improving our services
• Processing transactions and fulfilling orders
• Communicating with you about your account and our services
• Fraud prevention and security
• Regulatory compliance and legal obligations
• Operational efficiency and business analytics
• Statistical analysis and research
• Marketing and promotional communications

Our processing is based on contract performance, legal obligations, legitimate business interests, or your consent.

We may send you updates about our services, exclusive offers, and new products. We have a legitimate interest in processing your personal information for promotional purposes and do not typically require separate consent for such communications.

You can opt out of promotional communications at any time by clicking the "unsubscribe" link in any email or by contacting us at team@growworld.com.

We may share your personal information with:

• Grow World affiliates and subsidiaries
• Service providers who assist in our operations
• Marketing agencies and advertising partners
• Credit reporting agencies
• Insurance providers
• Financial institutions
• Law enforcement when legally required

Third parties who receive your information are contractually obligated to maintain appropriate data protection measures.

In the preceding 12 months, we may have sold or shared the following categories of personal information with third parties:

• Identifiers
• Commercial information
• Internet activity data
• Geolocation data
• Professional information

You have the right to opt out of the sale of your personal information. See "Your Rights" below for more information.

We retain your personal information for as long as your account is active or as needed to provide you with our services. We also retain information as necessary to:

• Respond to any questions, complaints, or claims made by you
• Comply with legal record-keeping requirements
• Establish, exercise, or defend legal claims

When personal information is no longer needed, we will securely delete or anonymize it.

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of collection, the purposes for collection, and the categories of third parties with whom we share your information.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out: Opt out of the sale or sharing of your personal information.
• Right to Limit: Limit the use and disclosure of sensitive personal information.
• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right to be Informed: Know how your data is being used.
• Right of Access: Obtain a copy of your personal information.
• Right to Rectification: Correct inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal information ("right to be forgotten").
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing of your personal information.
• Rights Related to Automated Decision-Making: Avoid being subject to decisions based solely on automated processing.

To exercise any of your privacy rights, you may:

• Visit www.growworld.com/personal-information
• Email us at team@growworld.com

When submitting a request, you must provide sufficient information to verify your identity. This may include your name, email address, and proof of identity such as a driver's license, passport, or utility bills.

We permit two data access requests per 12-month period. Verification information will be used exclusively for confirmation purposes.

Your personal information may be stored and processed at our offices, third-party data centers, and other locations where we or our service providers maintain facilities.

If you are located in the EEA, your information may be transferred outside the EEA to support service delivery with our affiliated entities and international service providers. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and other tools. For more information, please see our Cookie Policy.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Our services are not directed to individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If we learn that we have collected personal information from someone under 21, we will delete that information promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at: